Confidentiality

Privacy in the provision of services

A company Garant Group has an understanding that all information transmitted to us for the organization of services is a trade secret and its disclosure can damage the Client’s activities. That is why we have developed a number of measures to ensure the confidentiality of all your data, both during the period of cooperation and after it. The secret of commercial operations is provided by high standards of information storage.

All employees of company  Garant Group undergo specialized training in information security, and then sign a data confidentiality agreement. This gives a guarantee of the safety of information of all parties involved. The collection, accumulation and use of your data in our company is minimized, and is required solely for:

  • Identification of industry specific features;
  • providing first-class logistics services;
  • Accounting for the needs of your business.

Access to the information of our Clients is available only to authorized employees of the company, directly working to solve your problem. We do not transfer the data of our Clients to any other organizations except those involved in the provision of services, as well as to the relevant state authorities. In this case, the data is transferred only to the extent necessary for the provision of the service.

The main principles of our company’s work are:

  • strict observance of trade secrets;
  • provision of guarantees for the safety of all our data on transactions of our Clients.
Data storage

The transfer of client data occurs only through secure communication channels using reliable information exchange services. Constant monitoring of such communication channels by the company’s security staff allows us to prevent all threats of data leakage.

All commercial information of Clients is stored on secure servers located in Germany using SSH keys, SSL encryption and modern firewalls. Permanent file audit and intrusion detection system (IDS) allows you to prevent any information from being changed or received by external users.